Items will be shipped within 1 - 3 days of purchase via Canada Post, unless otherwise noted or discussed with us. Customs charges, duty, or taxes on international orders are the buyers responsibility; these fees are not included in the shipping. You will receive email confirmation with a tracking number once your order has shipped. Please note that any delay in receiving your order could be due to customs or the postal company in your country, which is out of our control unfortunately.
Estimated delivery service via Canada Post:
- within Canada: 2 - 9 business days
- USA: 4 - 10 business days
- international: 4 - 8 weeks
Due to the vintage/handwoven nature of most of the textiles used, please contact me with any questions and concerns BEFORE placing your order, as returns will only be allowed on a case-by-case basis. Any items that are approved to be returned will be shipped at the expense of the customer.
No returns or exchanges on SALE ITEMS.
Vintage and handwoven items may show normal signs of wear (spots or marks). These slight blemishes are what give the textile it's unique quality and, therefore, will not be considered defective. The items will not be sold ripped or torn, unless specifically noted as such.
Due to the vintage and handwoven textiles used and/or some of the dyes, please spot clean or dry clean only.
Dark indigo items have all been washed to get any excess dye out but please use caution around light coloured clothing, couches, bed linens, etc as the dye may still rub off.
If you have any questions at any time, please contact us here.